Consumer Information

Important Consumer Information about Great Bay Community College is available to prospective students, current students, faculty and staff, and community members at the links provided below:

Academic Requirements and Policies
Information about the academic environment, requirements and policies at Great Bay Community College. www.greatbay.edu/academics
 
Alcohol and Other Drug Policies
Information about Alcohol and other Drug Policies at Great Bay. www.greatbay.edu/alcoholpolicy | www.greatbay.edu/drugpolicy
 
Anonymously
GBCC strongly encourages the reporting of crimes, accidents, incidents, and emergencies. The College encourages reporting directly to local authorities in situations where the need is obvious, such as a theft you see taking place or a situation requiring immediate medical attention, etc. Notification of College personnel should take place after the emergency authorities are en route. www.greatbay.edu/anonymousreporting
 
GBCC ALERTS Emergency Notification System
Will help ensure rapid and reliable mass communication to students, faculty, and staff. The GBCC ALERT system is designed to communicate with cell phones (text and voice messages), landlines, and email systems, should a weather closure/delay, emergency situation or crisis occur on the Great Bay campus. www.greatbay.edu/alerts
 
Bookstore/Textbook Policies
Information about the Great Bay Bookstore including textbook pricing, refunds, and buy back. www.greatbay.edu/bookstore
 
Business Office
OfficeForms and information regarding tuition and payment policies. Includes cost estimates by academic program. www.greatbay.edu/tuitionpayments
 
Campus Safety
Information on the Annual Safety Report, important contact numbers, campus security and related topics. www.greatbay.edu/safetyreport
 
Concerns and Complaints

Students who have a complaint or concern should discuss the situation directly with the person(s) involved.  In the event this does resolve the issue, the matter should be taken directly to the Vice President for Student Affairs.  The Student Government Association (SGA) should be notified of any unresolved concerns.  SGA may be contacted by email:  GBSGA@ccsnh.edu

Information on how to file a complaint about GBCC to the NH Department of Education Division of Higher Education may be found at:  http://www.education.nh.gov/highered/compliance-allegation.htm

 
Disabilities Services
Information about the Disabilities Policy and the procedure for accessing disabilities support services at Great Bay. www.greatbay.edu/disabilityservices
 
Family Educational Rights and Privacy Act
Information about the Family Educational Rights and Privacy Act (FERPA), a Federal law that protects the privacy of student education records. www.greatbay.edu/FERPA
 
Financial Aid
Process and forms for financial assistance, scholarship information, and other financial aid information. www.greatbay.edu/finaid
 
Incident Report
Great Bay Community College Incident Report Form www.greatbay.edu/incidentreport
 
Military & Veteran students
Helpful links to programs and benefits. www.greatbay.edu/militaryvets
 
Nelnet Executive Statement
The U.S. Department of Education (ED) released final regulations which amend provisions of the Higher Education Act relating to cash management. www.greatbay.edu
 
Quick Reference Guide
Helpful links to academic information, student services, activities, and online support. www.greatbay.edu/aboutGBCC
 
Statement of Nondiscrimination
Great Bay Community College does not discriminate in the administration of its admissions and educational programs, activities, or employment practices on the basis of race, color, religion, national origin, age, sex, disability, genetic information, veteran status, sexual orientation, political affiliation or marital status. www.greatbay.edu/statement-of-nondiscrimination
 
Student Success
Information on student success can be found in the College Factbook (http://greatbay.edu/about/institutional-research), in program outcomes, and in Gainful Employment Disclosures. http://greatbay.edu/admissions-aid/financial-aid/gainful-employment-disclosure
 

Call (603) 427-7610 if you have questions about these issues or any other areas.