Notifications & Announcements
ATTENTION, Effective January 16, 2020
All students, faculty and staff must confirm/update their GBCC Alerts information in RAVE ASAP!
In an effort to insure all students, faculty, and staff receive some type of notification during an emergency (building closure due to weather, campus evacuation, etc...), GBCC (CCSNH) needed to create an automated process that enrolls all users college email address as the default notification contact. In this process many users other contact methods (personal email address, cell and landlines, etc…) needed to be overwritten to complete this one time update. All students, faculty, and staff need to login into their RAVE Account and confirm their information at https://www.getrave.com/login/greatbay . If you are missing any email addresses or phone numbers please re-enter them, confirm your mobile device number if entered, and save all information. Please Note: No other personal email addresses or phone numbers are included in the automated process now or in the future.
All students should have received an email this morning (1/16/20) from GBCC via RAVE instructing them to login with their CCSNH student email (Username@students.ccsnh.edu) and a generated password, and then they can add/update additional phone numbers and email addresses. The new process also pertains to new adjuncts, faculty and staff hired for Spring 2020 and beyond.
Again, all students, faculty, and staff please visit https://www.getrave.com/login/greatbay ASAP and update your GBCC Emergency Alert information. You may not receive import emergency alerts such as college closings if you do not confirm your info.
The GBCC Portsmouth Help Desk is available to help anyone through this process if they have questions or issues.
GBCC Technical Support:
Submit a ticket: https://helpdesk.ccsnh.edu
Phone number: 603-427-7638
Where: Room 200, Portsmouth Campus
We apologize for any inconvenience.
Great Bay Community College (GBCC) has partnered with Rave Wireless (Rave Mobile Safety) to provide a new emergency alert system capable of delivering messages to your college email and personal email addresses, as well as your landline and cell phone. Below is new information on how to update or enroll in the new system
Closings and Delays
No closings or delays. (Last Updated 12.30.19 8:04pm)
NOTE - Always check TV, Facebook, and Radio resources in addition to this page. This page will be updated when info and resources are available.
NECN (New England Cable News)
WMUR TV Channel 9
EMERGENCY ALERT SYSTEM
What is GBCC ALERTS?
GBCC ALERTS is Great Bay Community College's emergency notification system that will help ensure rapid and reliable mass communication to students, faculty, and staff. The GBCC ALERT system is designed to communicate with cell phones (text and voice messages), landlines, and e-mail systems, should a crisis, emergency situation or weather closure/delay occur on the GBCC campus.
Registering for GBCC Alerts?
Students, faculty and staff should register for GBCC alerts to receive the latest information on campus emergencies delivered to their cell phone (voice or text message) and email account.
IMPORTANT NOTE: GBCC ALERTS are for emergency situations such as closure due to weather, campus lockdowns, power outage, etc... GBCC ALERTS are not used for cancelation of individual classes. Class cancelations are handled by instructors through college email or Canvas.
You must have a CCSNH email address to register, this includes students, faculty and staff. If you have forgotten your username and/or password, there are links to help with this on the login page.
Note: Please read the disclaimer below* as there is not a guarantee of delivery due to situations which are outside of the CCSNH or Rave Wireless control.
GBCC Alerts is just one method the College will use to communicate information during an emergency. The campus will continue to use a variety of other notification methods as appropriate. Please continue to check this page for further updates.
GBCC ALERTS Frequently Asked Questions
What should I do when I receive an GBCC ALERTS message?
There are three things you should do when you receive an GBCC ALERTS notification message:
- Read/Listen to the message - don't ignore it!
- Alert other people. During classes, professors and other students may have their cell phones turned off. If you're in a classroom, please advise the professor so that he or she may assist you in taking appropriate action. If you're at work, let your coworkers know about the alert. It's very important to help spread word.
- Follow any instructions given with the message. The instructions will be direct and specific to the particular situation. Be sure to follow them carefully. If the situation requires it, additional messages will be transmitted to update you.
How can I be sure my telephone number won't be given out?
The information you provide for GBCC Alerts belongs to Great Bay Community College. Our vendor (Rave Wireless) ensures that none of your cell phone or e-mail information will be sold, offered or shared in any way with anyone. It's against federal law for them to share or sell personal student information.
Does this mean that I should leave my cell phone on in class?
No. Classroom cell phone use will continue to be guided by policies set by GBCC or the individual instructor.
How much does GBCC Alerts cost?
There is no charge for registering - the total cost is covered by the College. However, costs associated with text messaging are dependent on the phone plan you are on. Some phone plans apply nominal charges for text messages which GBCC alerts will not reimburse, so be sure to check your cell phone contract.
What if I change my cell phone service provider?
When you change cell phone providers, but keep your existing cell phone number, it is considered "ported," and doesn't need to be reregistered for the CCSNH Alerts system.
What if I change my cell phone number or e-mail address?
Students, faculty and staff should update their contact information by logging into the Rave Wireless site at www.getrave.com/login/greatbay to update any of their information.
Will I receive unsolicited messages ("SPAM") on my cell phone or e-mail account?
No. GBCC Alerts and Rave Wireless will not sell your contact info to third party marketers.
How do I stop receiving GBCC Alerts?
Students, faculty and staff can discontinue receiving messages at any time by logging into the Rave Wireless site and removing their contact information.
What if I need help registering or changing my contact information?
For assistance with the alert system students, faculty and staff should contact the GBCC Help Desk at www.greatbay.edu/helpdesk and submit a ticket or visit the Help Desk on the 2nd floor of the Portsmouth Campus.
*CCSNH has retained a vendor (Rave Wireless) to provide emergency notification services to those who request it. Both CCSNH and the vendor will attempt to provide accurate information and appropriate instruction in a timely manner using the contact information you have provided. By registering for these services, you recognize and agree that neither CCSNH nor the vendor will be held liable in the event of a failure to provide notice or in the event that inaccurate information or faulty instructions are given. CCSNH reserves the rights to use emergency contact information for the critical business of the college but only after other methods of contact have failed. CCSNH and the vendor will not share, sell or otherwise provide your information, without your permission, to any other person or entity.