Technology Information & Resources

Information, tech support and guidance on technology resources is available below for all current Great Bay students.

Help Desk & Ticketing System Information

IT Helpdesk is a one-place technology resource for GBCC students, faculty and staff relating to all technical questions, support and guidance.

If you need assistance, contact the Help Desk by the following ways: 

  • Open a ticket by either going to or sending an email to [email protected]
  • Call  603-427-7638. If no one answers the phone, please leave a voicemail which will automatically generate a ticket. (Make sure to include your Name, CCSNH Email, ID #, Brief request information.)

Technology Recommendations

Minimum Standards:

  • 8GB RAM
  • Intel Core i5 / AMD Ryzen 5 processor
  • 250GB – 500GB solid-state hard drive
  • Windows 10 Home / Windows 11 Home

Recommended Standards:

  • 16GB RAM
  • Intel Core i7 / AMD Ryzen 7 processor*
  • 1TB solid-state hard drive
  • Windows 10 Pro / Windows 11 Pro

*for curriculums with intense graphical work and CAD design

Web Browsers

Firefox / Chrome (both are free and available on all Operating Systems)

Although it is not required to bring a laptop to all classes, it is a recommendation. Please see your syllabus for specific course requirements.

Tablets & Chromebooks

Chromebooks (or MAC / PC tablets) are not recommended because they do not have adequate computing power or they have software compatibility issues.


The Help Desk can assist you with…

  • Login issues with EasyLogin, OKTA, MFA, Email, Canvas, SIS, RAVE
  • College printing and account issues
  • Password resets
  • First time user account setup
  • WiFi
  • Classroom technology, Hyflex and ZOOM issues
  • Student ID

Online Technology Resources

CCSNH Online Resources
Use this link to access Canvas, SIS, Student Email, EasyLogin and RaveAlerts.