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Hotel/Restaurant Management

Certificate
Hotel/Restaurant Management
Home > Programs > Hotel/Restaurant Management
Overview
Curriculum
Program Specific Requirements
Outcomes
Faculty
Overview

Overview

If you have a desire to help people and assist in the daily management and operations of the fast-paced service industry, you’ll find a multitude of exciting job opportunities. This certificate will prepare you for a variety of career options in both lodging and food service.

Why Great Bay?

Portsmouth is a premier tourism destination which offers us direct access to a wide range of real-world experiences. From behind-the-scenes tours of hotels to participating in local events, you’ll not only gain valuable experience, but begin to develop your own professional network connecting you to a variety of job possibilities.

Internships

Choose to do an internship close to home, over the summer or away at Disney for the semester! Internships provide many valuable benefits including the opportunity to:

  • “test drive” your new career to ensure it’s the one for you before you graduate
  • build confidence in your skills and build a great resume
  • gain hands-on experience in the field while you earn college credit
  • develop your professional network prior to graduation
  • transition to a permanent job after graduation

Transfer Opportunities

Save time and money by maximizing your Great Bay transfer credits at the following institutions:

  • University of New Hampshire (3.5 GPA or better earns a $10,000 scholarship)
  • Southern New Hampshire University
  • Granite State College

 Industry Certifications

In several of your courses, you’ll have the opportunity to earn industry-recognized certifications:

  • Amadeus Delphi Certification, sales and catering managers
  • Servsafe Certification, food protection managers
  • TIPS Certification, safe alcohol service training
  • AHLEI’s Managing Front Office Operations Certificate

Career Options

  • Hotels, resorts, casinos and country clubs
  • Restaurants and catering operations
  • Breweries and wineries
  • Cruise lines and spas
  • Ski resorts and recreation facilities
  • Assisted living facilities

Related Degrees

  • Hotel, Restaurant, and Event Management
  • Event and Meeting Planning 
  • Spa and Wellness Management

Accreditation Information

ACBSP accredited.

Curriculum

Curriculum Outline

The classes and coursework required is as follows:

Hotel/Restaurant Management

Course IDCourseTheoryLabCredits
HOS110GIntroduction to Hospitality Management303
HOS210GCustomer Service303

HOS150G or

HOS230G

Hotel Operations

or

Restaurant Development & Strategic Planning

3

3

0

0

3

3

H0S235G or

HOS244G

Food and Beverage Operations

or

Introduction to the Spa Industry

3

3

0

0

3

3

HOS255G 

HOS215G

HOS250G

Catering Sales & Event Management

or

Planning Meetings & Conventions

or

Event Planning

3

3

3

0

0

0

3

3

3

HOS175G 

HOS225G

Hospitality Marketing and Sales

or

Hospitality Law

3

3

0

o

3

3

HOS280G 

Elective

Hospitality Internship

or

Hospitality Elective

0

3

9

0

3

3

Total Credits21

With Department Chair approval, one certificate course requirement may be replaced with HOS275G Professional Development.


Elective Options

  • HOS175G Hospitality Marketing and Sales
  • HOS225G Hospitality Law
  • HOS250G Event Planning
  • HOS215G Planning Meetings & Conventions
  • HOS230G Restaurant Development & Strategic Planning
  • HOS235G Food & Beverage Operations
  • HOS244G Introduction to the Spa Industry
  • HOS255G Catering Sales & Event Management
  • HOS275G Professional Development
  • HOS280G Hospitality Internship
Program Specific Requirements

Program-Specific Requirements 

Technical Standards

Students must be able to demonstrate the ability to:

  • Communicate effectively using written and oral techniques, including the use of technology;
  • Conduct themselves in a professional manner;
  • Work independently and in teams;
  • Work with frequent interruptions, respond appropriately to unexpected situations, and cope with variations in workload and stress levels.
Outcomes

Program Outcomes

• Identify the fundamental components, historical developments, and current and future trends of the global hospitality industry.

• Explain the significance of the guest-host relationship inherent to the hospitality industry and the strategies used to achieve service excellence.

• Display the necessary written and oral communication skills required to be successful in the hospitality industry, including nonverbal techniques and an appreciation of cultural differences.

• Realize and appreciate the importance of professional, ethical, legal, and social issues and responsibilities related to the hospitality industry.

• Demonstrate a solid understanding of effective hospitality sales, marketing, and management practices.

• Develop and apply problem solving, decision making, team building and critical thinking skills to practical hospitality management situations.

• Broaden career perspectives and enhance personal and professional development opportunities for a successful career in the hospitality industry.

• Qualify for transfer to a four-year college or university having completed the necessary requirements in hospitality, business, and general education for upper level study in Hospitality Management.

Faculty

  • Faculty Advisor

    Laurie Mantegari

    Academic Affairs
    Faculty Advisor
    [email protected]

Request Info
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Program Sheet (PDF)
Why a Career in Hospitality?

Questions?

Contact an Admissions Representative at (603) 427-7600 ex 7500 or [email protected]

Tel: 603-427-7600 |1-800-522-1194
Fax: 603-334-6308
[email protected]

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