This course will introduce students to tour and cruise operations. Cruise lines, products, ports, and amenities will be examined. In addition, students will become familiar with the various types of tours, tour operators, and steps in the itinerary planning process. The cruise and tour sales process will also be covered. Students will research, develop, plan, cost, and promote a customized group tour. Group dynamics and the skills required to manage and lead a group tour will also be explored. Prerequisite (or co-requisite): HOS110G or HOS111G.
Tour & Cruise Operations